We collect contact and project information you provide and technical data collected automatically, and we use that information to communicate about projects, deliver our services, manage accounts, process payments when needed, and improve this site. You can request access, correction, or removal through the site contact form or via our Google Business Profile.
What information we collect
Information you give us
When you contact us, request information, or ask for an estimate, we collect information you provide directly. This typically includes your name, email address, phone number, property address when relevant to a project, and project details such as scope, photos, and preferences for pool resurfacing, plastering, remodeling, or renovation.
Information collected automatically
We collect nonidentifying technical information when you visit the site. That may include your IP address, browser type, device type, and pages you visit. We use this data to maintain the site and improve user experience.
How we use information
We use personal information for clear, specific purposes connected to running Petri Pools as a swimming pool contractor serving Lewisville and the Dallas Fort Worth area.
- To communicate with you about project requests, scheduling, estimates, and project status.
- To provide and manage services such as pool resurfacing, plastering, and full scale remodels.
- To process payments and fulfill contract obligations when a transaction occurs.
- To maintain records, prevent fraud, and meet legal obligations.
- To analyze site usage so we can improve content and navigation.
Cookies and similar technology
We use cookies and similar technologies to recognize repeat visitors, support site functionality, and collect anonymous analytics. You can control cookie settings in your browser. Blocking cookies may limit some features of the site.
We do not sell personal information to third parties. We may share data with trusted service providers who perform functions for us, and we require those providers to protect personal data and use it only on our behalf.
How we share and protect information
We share personal information only as needed and with safeguards.
- Service providers. We share information with vendors who help operate the site, host data, process payments, or support projects. Those vendors are contractually limited to use data only as needed.
- Legal reasons. We may disclose information if required by law or to protect rights and safety.
- Aggregated data. We may publish or share deidentified, aggregated information for business analysis or marketing that does not identify any individual.
We maintain administrative, technical, and physical safeguards designed to protect personal information. No system is perfect, so we monitor for unauthorized access and follow reasonable industry practices to secure data.
Data retention and your choices
We keep personal information as long as needed to fulfill the purposes described here, to comply with legal obligations, and to resolve disputes. If you want to review, correct, or request deletion of information, use the site contact form or the contact options listed on our Google Business Profile. We will respond to requests in a timely manner and follow applicable law when handling them.
Third party links and advertising
The site may include links to third party sites. We are not responsible for the privacy practices of those sites. If you follow a link to another site, read that site’s privacy policy before providing personal information.
Children
The site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will take steps to delete that information.
Key takeaway
Petri Pools collects contact and project information to provide and manage swimming pool services, and we protect and limit sharing of that information. You can request access, correction, or removal through the site contact form or the contact options on our Google Business Profile.
Frequently asked questions
What information can I ask Petri Pools to delete?
You can request deletion of personal information we maintain about you, subject to legal or contractual retention requirements. Use the site contact form or our Google Business Profile to submit a request.
Will you ever sell my information?
No. We do not sell personal information. We only share data with service providers who perform functions for Petri Pools and with legal authorities when required.
How long do you keep project records?
We retain project related records for as long as necessary to complete project obligations, support warranty or service matters, and meet legal requirements. If you need a specific retention period, contact us through the site contact form.
How do you protect payment information?
If you provide payment information, we use reputable processors and follow standard security practices. We do not store full payment credentials on this site beyond what is necessary for processing through our payment partner.
How to learn more or make a privacy request
For privacy requests, please use the contact form on this site or the contact options shown on our Google Business Profile. You can also read more about our services and customer reviews on other pages of this site.